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Privacy Policy

Yayo-Jeans Ltd
Website: https://www.yayo-jeans.com/

Effective Date:1.9.2025

Last Updated:1.9.2025   

  1. Introduction

Yayo-Jeans Ltd (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.yayo-jeans.com/ or make purchases from us.

By using our website or services, you consent to the data practices described in this policy.

  1. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, billing and shipping addresses
  • Account Information: Username, password, and account preferences
  • Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
  • Order Information: Purchase history, product preferences, and transaction details
  • Communication Data: Records of your communications with our customer service team

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • Technical Information: IP address, browser type, operating system, device information
  • Usage Data: Pages visited, time spent on pages, click-through rates, referral sources
  • Cookies and Tracking Technologies: Information stored through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from:

  • Payment processors and financial institutions
  • Shipping and logistics partners
  • Social media platforms (if you interact with us on social media)
  • Marketing and analytics service providers
  1. How We Use Your Information

We use your information for the following purposes:

3.1 Order Processing and Customer Service

  • Processing and fulfilling your orders
  • Managing your account and providing customer support
  • Sending order confirmations, shipping notifications, and delivery updates
  • Handling returns, exchanges, and warranty claims

3.2 Website Improvement and Personalization

  • Analyzing website usage to improve our services
  • Personalizing your shopping experience
  • Recommending products based on your preferences and purchase history

3.3 Marketing and Communications

  • Sending promotional emails about new products, sales, and special offers (with your consent)
  • Providing updates about our company and services
  • Conducting surveys and market research

3.4 Legal and Security Purposes

  • Complying with legal obligations and regulatory requirements
  • Preventing fraud and unauthorized access
  • Protecting our rights and the security of our website and customers
  1. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us with:

  • Payment processing
  • Order fulfillment and shipping
  • Website hosting and maintenance
  • Email marketing services
  • Customer support
  • Analytics and marketing research

4.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Protect our rights, property, or safety, or that of our customers
  • Investigate and prevent fraudulent or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.

  1. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure payment processing through PCI-compliant payment processors
  • Regular security assessments and updates
  • Access controls and employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

  1. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

  • Request access to the personal information we hold about you
  • Request a copy of your data in a portable format

7.2 Correction and Update

  • Request correction of inaccurate or incomplete personal information
  • Update your account information at any time

7.3 Deletion

  • Request deletion of your personal information (subject to legal and business requirements)

7.4 Marketing Communications

  • Opt-out of marketing emails by clicking the unsubscribe link in our emails
  • Contact us to update your communication preferences

7.5 Data Processing Restrictions

  • Object to certain types of data processing
  • Request restriction of processing under specific circumstances

To exercise these rights, please contact us using the information provided in Section 11.

  1. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations and resolve disputes
  • Maintain accurate business and financial records

When personal information is no longer needed, we will securely delete or anonymize it.

  1. International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place to protect your information during such transfers.

  1. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.

  1. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Yayo-Jeans Ltd
Email: [email protected]
Phone:
Address: RM.517, NEW CITY CENTRE,

2  LEI YUE MUN ROAD,

KWUN TONG, KOWLOON.

HONG KONG
Website: https://www.yayo-jeans.com/

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new effective date
  • Sending an email notification to registered users (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

  1. Governing Law

This Privacy Policy is governed by the laws of [Insert Jurisdiction] without regard to conflict of law principles.

This Privacy Policy was last updated on [Insert Date]. Please check back regularly for any updates.